Frequently Asked Questions ( FAQ)
Q 1. Why should I choose UNIFORM CART as my uniform supplier?
A: UNIFORM CART is part DOXXI APPAREL PVT LTD that is a corporate company and operated company whose consultants have assisted over hundreds of variable business organisation to update or design their uniforms. When you select The UNIFORM CART, you will hear honest advice and receive fair prices.
Q 2. How good is the quality of your uniforms?
A: UNIFORM CART backs the quality of every garment we manufacture. Our design system maintains information on every aspect of your uniform so it will be exactly the same as the sample every time you order. And our sales staff will respond promptly if you ever find a problem with the quality of uniforms and ensure that you will have the fault repaired, replaced or credited.
Q 3. How competitive are your prices?
A: UNIFORM CART are very competitive on prices and our garments can stand up to all category UNIFORM apparel and tear which means saving for all business! However, we are always keen to meet or better other quotes you receive on the same items, please contact one of our Sales Team to discuss this further.
Q 4. Do you manufacture in INDIA?
A: Yes. UNIFORM CART operates our factory in Bangalore,Mumbai,Delhi & Coimbatore, where we have the latest computer aided pattern making, sewing and embroidery equipment. We also have the largest knitwear manufacturing operation in Tirupur using the latest in computerised knitting machinery to provide high quality garments for our multy business organisation clients.
Q 5. Do you use offshore manufacturing?
A: Yes. UNIFORM CART sources from reputable firms in China, Vietnam, Pakistan, New Zealand and Fiji so that we are able to offer competitive price options. All of our suppliers maintain high quality standards and implement ethical employment practices.
Q 6. Can you supply a special colour or pattern for our uniforms?
A: Yes. We can access specially dyed colours, patterns or stripe/check design fabrics for our clients. As these fabrics are not stock lines they do take additional time to order and an unused fabric guarantee may apply.
Q 7. Can I have embroidery or printing added to garments I order?
A: Yes. UNIFORM CART have their own in-house embroidery machines allowing us the control and flexibility to ensure this process does not delay the overall production process. We can also organise screen printing on your items. Please review our embroidery and screen printing page for more information and check with our Sales Team for further information.
Q 8. I am ready to place my order but I am unsure of what sizes to order?
A: We understand that the same size may be a different fit depending on the brand. UNIFORM CART is able to provide a sample garment size rage when we design and manufacture your uniforms. Contact our Sales Team to discuss your requirements.
Q 9. What can we do for someone who needs very large/small or special fit garments?
A: Where UNIFORM CART is manufacturing your uniforms we can offer a Custom Size service where for an additional charge we make a small quantity of items in the needed size. This is a specialist service and additional time will be required for delivery. Contact our Sales Team to discuss your requirements.
Q 10. What is the minimum quantity of garments that I can order?
A: UNIFORM CART allows customers to place low minimum quantities of 25 items per style for Custom Made garments using an existing pattern, or a minimum of 100 garments when requiring a new pattern for garments manufactured in INDIA, minimum quantities can be made up of an assortment of standard sizes. Minimum order quantities for Off-Shore orders vary depending on several factors; please contact our Sales Team for more information.
Q 11. Where can I see samples of your uniforms?
A: Our UNIFORM CART office is open Monday - Saturday 10 am - 7pm. Contact our Sales Team to arrange a suitable time for an appointment and discuss the sample items you would like to see at that time.
Q 12. Can a representative visit me?
A: We are based in Bangalore also we have sales office in Mumbai-Delhi-Hyderabad-Chennai and our Sales Team regularly visits customers from all our marketing cities, other Indian cities can schedule a time to visit you during our sheduled trip. If your business office is in out of our sales cities then call us and we can discuss a suitable time to visit you.
Q 13. Can you send me a catalogue of your designs?
A: UNIFORM CART makes hundreds of designs of all categorie uniform items and with so many designs available it is impossible to provide a single catalogue. We do have a catalogue that will show our some of the more popular items and provide you with a starting point when introducing a new uniform, one of our experienced Sales Team would be happy to assist you with the selection of a new item that will be suitable for your requirements.
Q 14. How expensive is freight?
A: For orders with an order value over Rs.10,000 excluding GST goods will be delivered for free, orders Rs.10,000 will be charged freight at Rs.150 to 250 per box. Unfortunately we are unable to offer FIS to customers in remote / isolated parts of the country or international orders, but we will provide you with the best freight options available from our carriers.
Q 15. Will you hold stock of our uniform?
A: If you would like to discuss Stock Holding Solutions please contact our Sales Team to discuss this in full detail, Holding Stock arrangements are negotiated on a customer by customer basis to ensure we can provide you with the best possible options for your individual situation.
Q 16. How do I pay for my order?
A: UNIFORM CART accepts payment by cheque, electronic funds transfers and credit card, Mastercard & Visa, Gpay & Payu only. Some initial orders may require a deposit with the balance payable on/before delivery.
Q 17. We have an event where we need uniforms, can you guarantee delivery by this date?
A: We understand that certain orders may be required for specific dates. While we will always try to supply orders before or on time this may not be possible depending on the factors outside our complete control – stock/ fabric availability, manufacturing times and international/local shipping. If you have a specific deadline you need to meet, please alert our Sales Team before placing your order.
Q 18. Can I collect my order when it is ready?
A: Yes. UNIFORM CART allows customers to collect their order from our offices in UNIFORM CART ( Doxxi Apparel Pvt Ltd – Bangalore, Karnataga). If you intend to have an order collected you will need to advise us in advance of the person/courier collecting the items and they will be required to sign for the items. Should you wish to use your own freight company you must advise your Sales Consultant when placing the order.
